Avis drives away with ‘most trusted brand’ award

Avis has been named New Zealand’s Most Trusted Car Rental Brand by the Reader’s Digest Trusted Brands Awards.

The independently conducted survey via Australian Reader’s Digest polled a cross-section of more than 1800 people to name the most-trusted brands across 72 consumer categories.

It is the fourth consecutive year that Avis has taken out the top spot in New Zealand and follows the brand’s ongoing investment in market-leading products and services that deliver a premium experience to customers.

● Digital Check - In allows customers to enter their information online instead of at a check-in counter, minimising contact with rental staff and other customers in the process.

● PhotoProofed captures images of a vehicle’s condition that customers can review ahead of time and add to as well.

● Risk Free Bookings offers greater booking flexibility by allowing customers to change or cancel reservations, without fees, for rentals due to start before December 19, 2021.

“The past year has been an incredibly challenging time for the industry, but through it all we have remained focused on delivering an outstanding experience for our customers”, says Lee Marshall, general manager of operations NZ, Avis Budget Group.

“This award is testament to the exceptional work from our teams across the country who go above and beyond to deliver a premium and innovative experience that our valued customers have come to expect of us.”

The award comes as Avis encourages Kiwis to Find Joy in their own backyards in support of communities around the country impacted by the pandemic.


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